Testimonials
I first met Diane when I was buying a house and she thoroughly impressed me with her professionalism and integrity. While giving me every consideration as a buyer, it was clear that her main focus was looking after the sellers’ interests – that really struck me as outstanding. More recently, Diane sold a house for me. Diane was there for me every step of the way and kept me well informed about the progress of my sale from the very first inspection until the sale was finalised. Thank-you Di!
Vendor - Zoe Sierra Drive
August 13th 2024
Hi, I’d like to go on record and CONGRATULATE Karan Keinert for her amazing, above-and-beyond management of my property on Tamborine Mountain. Karan’s management skills have always been excellent (her guidance and input is invaluable to me), but she has absolutely SHONE during the 6-months it’s taken to get my insurance company and their chosen trades team to complete work following damage to my property in the Christmas tornado. It’s been a protracted and frustrating process, but Karan has kept tight tabs on the progress – not only of my property, but several others that I understand were damaged in the same storm. The frustrating and confusing communication from the insurer and their contractors had become so overwhelming by the five-month mark, that Karan’s feedback to them actually led to them paying an additional $1000 in compensation for the unacceptable delays and errors.
I own (and have owned) a number of investment properties over the years and I wish I’d had Karan to manage every single one of them … it would have made my life so much easier!
Susan - Owner Tolima Dr
June 14th 2024
You have no idea how grateful I am to you – thank you so much
I don’t know how you manage to balance it all in your job – you have been amazing with all of this. I am so grateful of how caring and considerate you have been with us – thank you!!!
Eliza - Tenant Wasatch Crt
April 29th 2024
Thanks Karan for being a fab property manager! That’s us all sold up and retired, staying here at Mingah Crescent forever so unlikely to cross real estate paths again.
Just wanted to say you are very good at your job and appreciated by both of us.😀
Landlords - Meg and Mike
March 19th 2024
Just sold our property on the mountain and we were absolutely amazed at the wonderful service we received from Diane Pihl, nothing was ever too much for her. She was always there for us with a helping hand.
Thanks Diane
Paul McInnes
March 15th 2024
I am currently a tenant of Professionals Serendipity. My property manager Shanelle has always been so professional, helpful and responsive whenever I had a question or needed anything. I also want to shout out to Karan who was so lovely and supportive as I was trying to find a rental that suited my small family. I highly recommend. Thank you to the entire team 🙂
Happy Tenant
March 15th 2024
Sarah – you have the patience of a saint and we really really appreciate all the work you have done.
Thank you.
You deserve a bottle of champas!!!
Sarah, really appreciate it.
Cheers Kylie
Landlord - Beattie Road
February 28th 2024
We cannot recommend Diane and the team at Professionals Serendipity more!!! We are now living in our dream home thanks to Di and all her hard work. Di was so great to deal with, friendly, professional, made herself available to suit our schedules for viewings, handled all communications and negotiations so promptly and most of all an absolute wealth of knowledge when it comes to all things Tamborine Mountain. Di we cannot thank you enough! Best Agent EVER!
Regards
Andrea and Andrew
Andrea and Andrew Norrie
February 26th 2024
Very professional, easy to deal with.
Tracey C.
Seller-Wongawallan Road
January 29th 2024
Considering everything that has had happened on the Mountain since Christmas, we appreciate very much the tireless work that you undertake for us and all your Landlords.